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How to Report an Absence

Reporting an Absence

How to Report an Absence

If your student will be away from school, it’s important to let us know so we can keep attendance records accurate and ensure their safety. Reporting an absence is quick and easy — just follow these steps:

1. Call the Attendance Line

Dial 403-327-3945 and press 2 to reach the attendance line.

2. Leave a Detailed Voice Message

In your message, please include the following:

  • The day and time of the absence (example: “Monday, March 4, all day” or “Tuesday, March 5, afternoon only”)

  • Your student’s full name

  • Your full name

  • The reason for the absence (illness, appointment, family reason, etc.)

Example Message

“Hello, this is Jane Smith. I’m calling to report that my son, Alex Smith, will be absent all day on Monday, March 4, due to a doctor’s appointment. Thank you.”

Important to Know

  • The attendance line is checked periodically throughout the day, and all reported absences are entered into PowerSchool.

  • Any unexcused absences will generate an automated phone call from SafeArrival that same evening.

  • If you need to excuse a prior absence, please follow the same steps above and call the attendance line with the details.